FAQ's

To begin a subscription, you need to choose the service and frequency from the product pages on site. You can find this under the ‘Subscriptions’ drop-down menu at the top of the page.

Yes, you will receive a dispatch confirmation email within 24 hours of your order being shipped from our warehouse, along with any tracking information.

Yes, you can make changes to your subscription through the Account section:

Update your delivery address

Update your payment details

Delay your next shipment date by up to two consecutive months

Cancel your subscription.

You can delay your next subscription order in the Account section. You can delay your order for a maximum of two consecutive months at a time; each delay lasts for 1 month and can only be done up to 5 days before your next billing date. Delays can also be cancelled, but only up to 5 days before your next billing date. You can cancel a subscription up to midnight the day before your next billing date, which will result in both the subscription being cancelled and prevent you from receiving any future subscription deliveries